Returns and Refunds Policy
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- Returns and Refunds Policy
At Dario Wander, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our refund and return policy below.
Returns
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You may request a return within 14 calendar days from the date you receive your order.
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To be eligible for a return, the item must be unused, in its original condition, and with all tags and packaging intact.
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To initiate a return, please contact us at [email protected] within the 14-day period to receive return instructions.
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Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 7 business days.
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Refunds will be issued via the original payment method or as store credit, depending on the situation.
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Please note that because we only accept cash on delivery, refunds may be issued through alternative methods agreed upon during the refund process.
Damaged or Incorrect Items
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If you receive a damaged or incorrect item, please contact us immediately at [email protected] with photos and details.
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We will arrange for a replacement or full refund as soon as possible.
Non-Returnable Items
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For hygiene and safety reasons, some items (such as personal accessories) may not be eligible for return. If applicable, this will be clearly stated on the product page.
Contact Us
If you have any questions about our refunds and returns process, please reach out to us at [email protected]. We’re here to help!